Shangri-La Jakarta is a 5-star hotel in Jakarta, Jakarta Province, Indonesia, rated 9.3/10 (Superb) from 668 verified guest reviews, with rooms from $148 per night. Check-in is 14:00 and check-out is 12:00.

Hotel Review

Shangri‑La Jakarta greets guests with a grand lobby framed by landscaped gardens and polished marble, setting a tone of understated elegance that carries through the property. The reception team checks you in between 14:00 and midnight, handling photo ID and credit card swiftly, while a luggage‑storage desk eases the transition from cruise ship to city stay.

The guest rooms are spacious, air‑conditioned and feature floor‑to‑ceiling windows that overlook Jakarta’s skyline. Reviews consistently note the plush bedding and marble bathrooms with separate rain‑shower and bathtub, making the rooms suitable for both business travelers seeking a quiet workspace and families needing extra comfort. Suites add a living area and larger balcony, which guests appreciate for private relaxation after a day of meetings or sightseeing.

Breakfast is included and served in an airy dining room where guests can choose from a range of Western and Asian options, including fresh fruit, pastries and hot stations. While the hotel’s restaurant names are not listed, the award‑winning dining venues are praised for attentive service and high‑quality cuisine, offering a convenient alternative to venturing out for meals.

Facilities include two outdoor pools, a full‑service spa, a well‑equipped fitness centre and free on‑site parking for those who drive. Multilingual staff, 24‑hour concierge and business services such as meeting rooms round out the offering. The free Wi‑Fi throughout the hotel keeps both leisure and work guests connected.

Located on Jalan Jendral Sudirman in Jakarta’s central business district, the hotel is a short drive from major shopping malls, diplomatic missions and the convention centre. Its proximity to Cruise Centre Indonesia makes it an ideal pre‑cruise base, while the blend of luxury amenities and central location suits business travelers, families and leisure guests alike.

Bianca Rossi
Hotel research

Facilities

  • Great for your stay

    • Parking
    • Private bathroom
    • Spa & wellness centre
    • 5 restaurants
    • Air conditioning
    • Free WiFi
    • Fitness centre
    • Airport shuttle
    • Bath
    • View
  • Bathroom

    • Toilet paper
    • Towels
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Bath
    • Shower
  • Bedroom

    • Wardrobe or closet
    • Alarm clock
  • View

    • City view
    • Pool view
    • Garden view
    • View
  • Outdoors

    • Outdoor furniture
    • Sun terrace
    • Garden
  • Kitchen

    • Refrigerator
  • Room amenities

    • Socket near the bed
  • Activities

    • Live sport events (broadcast)
    • Live music/performance
    • Happy hour Additional charge
    • Tennis equipment Additional charge
    • Evening entertainment Additional charge
    • Nightclub/DJ Additional charge
    • Tennis court
  • Living Area

    • Desk
  • Media & Technology

    • Flat-screen TV
    • Cable channels
    • Satellite channels
    • Telephone
    • TV
  • Food & Drink

    • Coffee house on site
    • Wine/champagne Additional charge
    • Special diet menus (on request)
    • Breakfast in the room
    • Bar
    • Minibar
    • Restaurant
    • Tea/Coffee maker
  • Parking

    • Valet parking
    • Parking garage
    • Accessible parking
  • Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
  • Family friendly

    • Kid-friendly buffet
    • Kids' meals Additional charge
    • Kids' pool
    • Water park
  • Cleaning services

    • Daily housekeeping
    • Trouser press Additional charge
    • Ironing service Additional charge
    • Dry cleaning Additional charge
    • Laundry Additional charge
  • Business facilities

    • Fax/photocopying Additional charge
    • Business centre Additional charge
    • Meeting/banquet facilities Additional charge
  • Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
  • General

    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Car hire
    • Packed lunches
    • Carpeted
    • Soundproof rooms
    • Lift
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
  • Accessibility

    • Upper floors accessible by elevator
  • 2 swimming pools

    • Open all year
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Suitable for kids
    • Pool bar
  • Wellness

    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full body massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Hair treatments
    • Facial treatments
    • Beauty services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
    • Spa & wellness centre Additional charge
    • Fitness centre
  • Languages spoken

    • English
    • Indonesian
    • Japanese
    • Chinese

Activities & What's Nearby

On‑site spa treatments

a range of massages and wellness rituals for relaxation.

Outdoor swimming pools

two heated pools surrounded by garden landscaping.

Fitness centre access

modern equipment available 24 hours for workouts.

Luggage storage

secure holding area for bags before check‑in or after check‑out.

Free parking

on‑site space for guests arriving by car.

Nearby ports & terminals

  • Cruise Centre Indonesia

    5.99 km · N · cruise terminal

    Short taxi/shuttle

  • Airport shuttle service

    Point of interest

    complimentary transport to and from Soekarno‑Hatta Airport.

Map & Location

Nearby ports & terminals

FAQ

Check‑in is available from 14:00 to 00:00.

Guests must check out by 12:00.

Yes, breakfast is included in the accommodation.

The hotel is 5.99 km straight‑line from Cruise Centre Indonesia.

Yes, an airport shuttle service is provided for guest convenience.

Yes, there is free on‑site parking available for guests.

The hotel has an impressive guest score of 9.3/10 based on 668 reviews.

Yes, the hotel offers luggage storage for guests.

Cruise Centre Indonesia is the nearest qualifying mapped option found, about 6.0 km straight-line from the hotel. The actual route and access may differ.
Check availability & prices

Sign up to our weekly newsletter

Stays near the port for embarkation day, straight to your inbox. No spam — only new guides and the hotels our experts would actually book.